Currency Conversion and Multicurrency

Currently, Acodei’s multicurrency functionality is enabled via our backend tools. If you handle Stripe transactions in multiple currencies, and those currencies are not all converted into a single currency, please contact us via a support channel so we can enable the features on your account.

Customer Management

The primary accommodation for multicurrency made thus far relates to how we handle customer accounts. If a transaction is received in Stripe with the multicurrency feature on, we will cross-reference the Stripe transaction currency with the QuickBooks customer-assigned currency. If the currencies match, we will use the existing customer. If the currencies do not match, we create a new customer with a matching currency.

Invoice Management

Another challenge with Multicurrency is invoicing. For example, if you invoice a customer (in Stripe) for $500 USD, and the customer pays in a non-USD currency.

We support this functionality situationally, and we are working to update it.

• Your holding account must be an asset account, not Undeposited Funds.
• The invoice currency must be decimal-based, not zero-decimal.

Assuming these requirements are met, we can enable this feature (also via backend action), which will create the invoice in USD and then add an exchange rate when syncing the CAD payment in QuickBooks. Fees will be synced in CAD in this example.