How to Change or Transfer App Admin

The admin is key for managing setup, connections, handling billing, adding users, and receiving all email communications from Acodei, so it’s essential to keep the admin role current.

If you need to take over an Acodei account set up by someone else, you must contact Acodei directly for approval and assistance with the transfer.

Preliminary steps

Transferring the ownership of an account to a new email address involves a preliminary step of registering the new email with our system.

Follow the steps below to Transfer Account Ownership:

  1. Go to
  2. Follow the on-screen instructions to set up a password linked to the new email address.
  3. After completing the registration, please get in touch with our support team to let us know that you have finished setting up the new account. Please provide us with your new email address so we can transfer ownership of your account.
  4. Once we receive your message and the new email address, we will promptly transfer account ownership to the new administrator's email.