Reauthorize QuickBooks Account

From time to time, Acodei may experience a disconnection from QuickBooks due to its lost authorization to connect via API. This issue is not unique to Acodei and is relatively common in API-based integrations. Fortunately, rectifying this problem involves a few straightforward steps that can quickly restore the connection.

The loss of API connectivity can result from a multitude of factors. In our experience, the loss of authorization from QuickBooks is usually due to an API error on the QuickBooks side and is not preventable. However, we will continue to try to mitigate this error.

To re-initiate the connection between Acodei and your QuickBooks company, please follow the outlined instructions:

1. Sign in to your Acodei account utilizing your regular login details.
2. After logging in, navigate to the top-left corner of your dashboard, where your QuickBooks company is listed.
3. Click on the company name, then click “Add Company”. Re-add your company using your credentials.
4. Upon successfully re-adding your QuickBooks company, Acodei will automatically re-form the API link with QuickBooks. Subsequently, your data synchronization should resume seamlessly, ensuring that any transactions or information missed during the disconnection are updated accordingly.

By following these steps, you can quickly resolve any interruptions in the API connection between Acodei and QuickBooks, maintaining your financial data's smooth and efficient flow.