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Uncommon Transaction Mapping

Certain types of Stripe transactions necessitate additional information for proper processing. Examples include:

  • Financing transactions (e.g., Stripe Capital)

  • Stripe Connect transfers

  • Reserved Funds

  • Stripe Climate Contributions

  • Disputes and other adjustments

These types of balance transactions can affect payouts and need to be explicitly mapped in Acodei.

Error Message​

When one of these transaction types is detected but not yet mapped, you will see the following message in the data feed:

[Balance transaction type] detected, please turn on [transaction type] in Balance Transaction Mapping.

How to Resolve This Issue​

  1. Access Balance Transaction Mapping

    • Go to the Account Mapping page.

    • Open the Balance Transaction Mapping section (if you don’t see it, click Customize in the top right and toggle it on).

  2. Create or Select Products

    • For each balance transaction type, you must add a product.

    • In some cases, you may want to create a new account in your chart of accounts and link a new product to that account.

    • In other cases, you may map the transaction type to an existing product (for example, Sales, Refunds, or Contributions).

  3. Save Your Changes

    • After assigning products, save your changes.

    • Acodei will then process these balance transactions in the daily balance summary or upon payout, depending on your settings.

Fixing an Unsynced Payout​

If a payout is not synced because of a balance transaction mapping error:

  1. Go to the Payouts tab in the Data Feed.

  2. Resync the deposit once the missing mapping has been added.

Notes​

  • Determining which balance transaction types to map to which products is entirely up to you and your accountant.

  • For more details on working with multiple products, see Multiple Product Mapping.